Lifeline Discounts Available

Tri-Co Connections (TCC) offers the following Lifeline-supported services as an Eligible Telecommunications Carrier (ETC):

Lifeline Eligibility Requirements

Lifeline is a government assistance program. You may qualify for Lifeline voice service or Lifeline broadband service if you can show proof that you or someone in your household participates in certain government assistance programs from the listed eligible program or your annual income is 135% or below the Federal Poverty Guidelines.

The Lifeline program is limited to one discount per household. Each household can receive Lifeline benefits from only one company, which can be a broadband, wireline, and wireless service provider. Lifeline cannot be transferred to another person, but you can keep the Lifeline benefit if you move to another address. You must activate your service. Lifeline is

a federal benefit. Willingly making false statements to obtain the benefit can result in fines, imprisonment, de-enrollment, or being barred from the program. Proof of eligibility is required, and only eligible customers may enroll. You will be required to recertify your eligibility for the program each year. If circumstances change and you are no longer eligible for Lifeline, you must inform TCC within 30 days.

Questions?

We are here to help. Contact TCC customer service team at billing@tri-countyrec.com or 1-833-822-2010.

In addition, to find out more information, you may also call the Universal Service Administrative Company (USAC), which administers Lifeline for the FCC by calling 888.641.8722 or by accessing their website at www.LifelineSupport.org.

If you have an unresolved question or complaint about Lifeline service, please contact the Pennsylvania Public Utility Commission Bureau of Consumer Services at 1-800-692-7380.

Eligible Programs

  • Medicaid
  • Supplemental Security Income
  • Supplemental Nutrition Assistance Program
  • Federal Public Housing Assistance
  • Veterans Pension and Survivor Benefits
  • Tribal Programs

2021 Poverty Guidelines

For households with more than 8 persons, add $6,129 for each additional person. For more information on the Lifeline program, visit www.lifelinesupport.org.

To fill out an application to learn if you qualify for Lifeline, click here.

Haga clic aquí para obtener información en español.

To learn about the Emergency Broadband Benefit Program, click here.